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Package for service centers qualification and customer happiness

Offer Request for Businesses

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Package for service centers qualification and customer happiness

A series of training programs aimed at rehabilitating customer happiness centers according to service development and star rating programs, as well as raising the capabilities of service providers in those centers; to enable them to raise the levels of classification of the centers, and increase the rates of satisfaction and customer happiness.

Package Courses

Customer Service Skills and Customer Happiness

The number of hours : 10-15 hours.

Excellence in customer satisfaction and the art of dealing with difficult people

The number of hours : 10-15 hours.

Preparing files and guides for star rating for service centers

The number of hours : 10-15 hours.

Classification and evaluation of service centers according to the star-presented program

The number of hours : 15-25 hours.

Classification and evaluation of service centers according to the star-beginner program

The number of hours : 10-15 hours.

Outstanding customer service strategies

The number of hours : 10-15 hours.

Professional skills for service center developers

The number of hours : 10-15 hours.

Telephone Answering Skills – Call Centers

The number of hours : 10-15 hours.

Managing customer complaints and suggestions

The number of hours : 5-15 hours.

Developing the skills of the Customer Happiness Centers officials

The number of hours : 10-20 hours.

Offer Request for Businesses
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